I hate self evaluations. I mean really. Am I going to be truthful and explicitly state all the areas in which I'm lacking or could use improvement? Am I gonna be that honest? No. And am I going to lavish praise and claim all these amazing accomplishments and achievements? No to that one as well. I don't personally talk myself up that way. So really...what is the point of filling out an eval year after year when all I do is check "meets expectations" on every question and never claim to exceed them or need improvement?
Anyway, in filling this year's out I chuckled when i came across "demonstrates a collegial and respectful relationship with ancillary staff." I'm thinking...yes? You know, if you don't count the tech I just ripped a new one to. Then yeah, I'm respectful.
Sunday, April 28, 2013
Thursday, April 18, 2013
Christmas Gift Exchange
Back in December I attended one of those gift exchanges where you bring something from your house that you no longer want (or maybe never wanted). All the castoffs get piled together and you proceed to unwrap, swap, steal and other wise oh and ahh over everyone else's junk. One man's trash is another man's treasure rung quite true for a few of those gifts. I ended up with a Cocoa Latte machine. Kind of cool. Then I got it home and realized it was an entire contraption designed to take up space and warm up water and pre-made hot cocoa packets. Basically, it can do what a kettle or sauce pot is capable of and heat water. Never fear...craigslist or ebay to the rescue! I did a bit of research, just to see what it was once worth and found an FDA recall of my exact make and model. Bummer I guess now it really is trash. Except I read the recall, realized the machine has been known to leak lead and decided that not only did I not want it, but it probably wasn't 100% safe to just toss it away. So I called the number. A human voice answered and after a surprisingly short and easy call I had the information I needed. A recall kit to send the product back was on it's way and once received, I was informed, a $30 rebate check would be sent. The kit came today, the machine is on it's way and in 6-8weeks I'll have a check for something I got for free! Best gift exchange ever.
Saturday, January 5, 2013
What's Wrong with our Healthcare System?
Here's what's wrong with our healthcare. And being that I work in the system, I have special authority to say this...lol just kidding. What's wrong is someone (a personal case, not professional) has a mildly benign, yet annoying symptom. They go to their doctor who refers them to a specialist. That specialist refers them to a different specialty claiming it is probably something they can fix. After an appointment and a second day of testing the second specialist says 'I've found the problem.' But I can't fix it you have to go back to the previous guy as it's his area of expertise. So weeks later, after multiple appointments with multiple specialties and unneeded exams and copays, the problem still isn't fixed. If the first person had just done their job and investigated properly, rather than writing it off to someone else, a lot of time and money could have been saved.
You Should Get On Board
First off, Happy New Year! The fact that I'm blogging again is not because of a New Years resolution. In fact, I'm not going to talk about resolutions at all. I'm going to do what I do best and complain. I have a running totally of people (and by people I mostly mean brands and companies) that I have felt wronged by in the past and have thus shut out of my life. I have it in my head that being vindictive and refusing my patronage will hurt theses companies (in reality I know they don't actually care or miss my business all that much). And believe me I can hold a grudge. Living Social is a recent addition and let me tell you Groupon has never seen this kind of business from me, simply because they are the competitor.
I've added two more to my list this holiday season and I'm going to recount you with the tales of why I feel you too should get on board. First up Sirus XM Satellite Radio. In theory Sirus was a good idea when it first came out in actuality, I found out, it's a scam. And they scammed me good. A car purchase at the beginning of 2012 got me a free three month trial. At the end of that three months a good old Sirus represtantive called and offered me a six month membership for $20. Not a bad deal. The membership, she assured, would not be automatically renewed and would simply end if we didn't call to continue. So I went about my days listening to the same songs over and over again and about the same number of commercials I could get on the free radio waves. When the holiday music started I thought it strange the stations were still working but I wasn't going to say anything. That is until I finally reviewed the last two months credit card statements in full. Not only had they recharged my credit card for a much pricer renewal they had also started charging again for my husbands radio that we had cancelled six months before. Long story shorter, when I called to complain I was informed all memberships have automatic renewals, there was no note on the account and, even tough it was their mistakes and misinformation that caused the problem and they were in fact charging my for an account that was cancelled months ago, they would not refund any of the charges. In the process of canceling both accounts properly, the representative had the AUDACITY to offer a "special holiday rate" to continue service. To which I said something along the lines of "I'm not f***ing falling for that again and you can kiss my patronage forever goodbye."
Best Buy was a bit less dramatic, and to be fair i visited a location in a town known for universally horrible service, but still they have stupid policies. I went to exchange a gift for a different color. Same product, same price, different color. They charge me $11. Because the original, purchase had been made when the product was on sale and the product no longer was. I could have walked out with a black one but not a blue one. And no amount of reasoning that the black and blue are the same exact price and thus they would be loosing the same amount of money no matter the color could convince them. So I threw eleven dolla dollar bills and peaceful out.
Kohls, however, in the same city, won my loyalty. Not only was their customer service superb, they let me use a $20 coupon that had expired the day before. I'm going to Kohls for everything but toilet paper and bananas...name that movie!
-E
I've added two more to my list this holiday season and I'm going to recount you with the tales of why I feel you too should get on board. First up Sirus XM Satellite Radio. In theory Sirus was a good idea when it first came out in actuality, I found out, it's a scam. And they scammed me good. A car purchase at the beginning of 2012 got me a free three month trial. At the end of that three months a good old Sirus represtantive called and offered me a six month membership for $20. Not a bad deal. The membership, she assured, would not be automatically renewed and would simply end if we didn't call to continue. So I went about my days listening to the same songs over and over again and about the same number of commercials I could get on the free radio waves. When the holiday music started I thought it strange the stations were still working but I wasn't going to say anything. That is until I finally reviewed the last two months credit card statements in full. Not only had they recharged my credit card for a much pricer renewal they had also started charging again for my husbands radio that we had cancelled six months before. Long story shorter, when I called to complain I was informed all memberships have automatic renewals, there was no note on the account and, even tough it was their mistakes and misinformation that caused the problem and they were in fact charging my for an account that was cancelled months ago, they would not refund any of the charges. In the process of canceling both accounts properly, the representative had the AUDACITY to offer a "special holiday rate" to continue service. To which I said something along the lines of "I'm not f***ing falling for that again and you can kiss my patronage forever goodbye."
Best Buy was a bit less dramatic, and to be fair i visited a location in a town known for universally horrible service, but still they have stupid policies. I went to exchange a gift for a different color. Same product, same price, different color. They charge me $11. Because the original, purchase had been made when the product was on sale and the product no longer was. I could have walked out with a black one but not a blue one. And no amount of reasoning that the black and blue are the same exact price and thus they would be loosing the same amount of money no matter the color could convince them. So I threw eleven dolla dollar bills and peaceful out.
Kohls, however, in the same city, won my loyalty. Not only was their customer service superb, they let me use a $20 coupon that had expired the day before. I'm going to Kohls for everything but toilet paper and bananas...name that movie!
-E
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