What's Wrong with our Healthcare System?

Here's what's wrong with our healthcare.  And being that I work in the system, I have special authority to say this...lol just kidding. What's wrong is someone (a personal case, not professional) has a mildly benign, yet annoying symptom. They go to their doctor who refers them to a specialist. That specialist refers them to a different specialty claiming it is probably something they can fix. After an appointment and a second day of testing the second specialist says 'I've found the problem.' But I can't fix it you have to go back to the previous guy as it's his area of expertise. So weeks later, after multiple appointments with multiple specialties and unneeded exams and copays, the problem still isn't fixed. If the first person had just done their job and investigated properly, rather than writing it off to someone else, a lot of time and money could have been saved.